FAQS

Please find below answers to frequently asked questions for The Engineers: Clean Energy event. 

If you require any additional support, email contact@big-ideas.org

What do I need to join the digital audience for this event?

You will need to download Zoom to attend the event. 

How do I download Zoom?
The event will be held on the virtual meeting platform, Zoom. In order to attend the event you will need to download Zoom to your laptop or desktop.  In order to install Zoom, go to: https://zoom.us/support/download
  1. This should prompt a download to your computer, which will appear in the bottom bar of your web browser. 
  2. Click on this download (normally entitled ‘ZoomInstaller) and a popup should appear. 
  3. Wait for the download bar to reach 100%. Zoom should then be installed on your computer and ready to use once you have signed in.
If you already have Zoom installed on your computer: Please ensure that your Zoom application is version 5.0 or higher, this should be an automatic process but if you need to update you can do so here: https://zoom.us/download
Where is my Zoom link?

You will receive the Zoom link and password the day before the event takes place.

What is the privacy policy for this event?

You can read our privacy policy here: